How we Sell Triathlon and
Road Bikes at Bikesport, Inc.

Based on 20 years experience selling road bikes, and 18 years selling bikes specifically for triathlons, we have developed a system for selling road and triathlon bikes.

This system insures the bike is correctly built using components that will fit your body. Since road and triathlon bikes are costly, it is a worthwhile investment in time (both yours and ours) to insure the bike fits and performs to the best of their ability.

The benefit of this system is:

Every road and triathlon bike we sell is individually configured to the customer.

This method is particularly beneficial for beginners or first time buyers.

This is how it works:

Step 1. Make a fit Appointment.

Call our store at (313) 278-1350 and schedule a fit appointment with Ken O’Day or Tom Demerly.

At your fit appointment we will interview you about the reasons you are shopping for a new bike, how you will use your new bike, what you dislike and like about your old bike (if you have one) and what your goals (if any) are.

Following the interview phase we will evaluate your position on your existing bike while mounted on an indoor trainer. This will include measuring joint angles and may include photography of your position.

Finally, we will take a set of measurements of your body to determine the best frame fit and geometry for you. This will include determining a bike that is appropriate for your riding style. We will also make calculations to determine your best position on the bike, including:

Saddle height.

• Saddle fore/aft position relative to the bottom bracket.
• Saddle angle and yaw.
• Reach measurement.
• Handlebar/saddle height differential.

Important: Please bring the following to your fit appointment:

1. Your existing bike- even if you know it doesn’t fit correctly.
2. Padded cycling shorts.
3. Your shoes if you use clipless pedals.
4. Please leave small children at home.
5. Allow 1-2 hours for fitting.

Step 2. Buying your Bike.

If you purchase a bike during a fit appointment, there is no charge for the fitting. Purchasing a bike at this time makes sense since we have all the resources at our disposal to help you make a responsible buying decision that you can be comfortable with. Additionally, buying a bike during your fit appointment will enable you to take delivery on your bike sooner.

All bicycles must be paid in full at time of purchase.

Once we have determined exactly the frame and components you need we will complete an order form detailing the specifications of your bike. You will receive a copy of this order.

Step 3. Delivery.

Once your bike has been completed and test ridden, we will contact You to arrange for a fitting and delivery. During the fitting and Delivery the following will occur:

The bike will be inspected by you and a builder to confirm all specifications are correct. You will be fitted on the bike while mounted on an indoor trainer. You will receive a briefing on the operation of key components.

Your bike will be checklisted for final delivery. You will be given a final receipt with serial number and owner’s manual (if provided by manufacturer), and sign the liability waiver.